APPLICATION MAINTENANCE AND SUPPORT
From installing patches to getting the most out of the latest technological evolutions – we’ve got you covered.
ENJOY YOUR APP RUNNING AND EVOLVING SMOOTHLY
Apps We Support and Maintain
Web apps
Cloud apps & SaaS
Database apps
Mobile Apps
AR/VR apps
Desktop apps
Our Application maintenance services
Application evolution
- Updating existing functional modules.
- Developing new application features.
- Suggesting new features based on user feedback.
- Feasibility studies and ROI calculation.
- Adding software integrations.
- Application re-architecting, modernization. Introducing advanced app innovations.
Application security management
- 24/7 security monitoring, regular audits, incident troubleshooting.
- Scheduled app vulnerability and misconfiguration diagnostics.
- Detailed vulnerability reports. Security and penetration testing.
- Stress testing (simulation of DoS/DDoS attacks) Security improvements according to SecOps.
Application performance management
- 24/7 app performance monitoring to detect and resolve unfavorable trends.
- Regular app performance and usability testing (load, stability, scalability testing).
- Continuous performance and UX optimization.
Application compliance management
- Regular review of compliance with HIPAA, GDPR, PCI DSS, GLBA, and/or other regulations.
- Reporting on each compliance review.
- Proactive suggestions of updates in case of changes in the regulations.
CI/CD and DevOps implementation
- Applying the Infrastructure as a Code (IaaC) approach.
- Setting up and maintaining CI/CD pipelines.
- Ensuring test and update deployment automation.
Cloud Migration
- Migration strategy and plan tailored to your application needs.
- Cloud infrastructure configuration.
- Cloud-specific knowledge transfer after application migration.
IT infrastructure services
- Continuous analysis of the entire IT infrastructure.
- Management of servers, network, cloud and on-premises data centers, and cloud services.
- 24/7 monitoring to avoid downtime.
How We Set Up Cooperation
We examine your business needs, app requirements, architecture, tech stack, functionality, and backlog of defects & change requests to define the scope of app support and maintenance services.
We discuss the details of the needed services and formalize them in a service level agreement (SLA). Depending on the scope of app support and maintenance services rendered.
Based on the SLA and its objectives, we work together with you and your team (or, possibly, with your previous vendor) to prepare standard operating procedures (SOPs) and instructions to stipulate all support and maintenance activities.
Our team gets down to providing the services outlined in the SLA. As part of our service, we provide clear and detailed reports.
At your request, we quickly scale our support and maintenance teams to better fit your needs. No complex or lengthy processes required.
